Privacy Policy

Effective Date: December 2024

TrackMax Privacy Policy

1. Introduction

TrackMax (“we”, “our”, or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our service.

2. Information We Collect

We collect and store only the information necessary to provide our service:

  • Your name and email address via Google Authentication
  • Contribution data you manually input (e.g., TFSA, RRSP amounts)
  • Technical data (e.g., browser type, IP address, device info)
  • Payment and billing details (processed securely via Stripe)

We do not access your bank accounts or CRA records.

3. How We Use Your Information

We use your data to:

  • Provide and improve the TrackMax web app
  • Track your registered contribution records privately
  • Process payments via Stripe
  • Provide email-based customer support
  • Ensure the security and performance of our service

4. Storage and Security

Your data is stored securely on Google Firebase, a globally trusted cloud provider. Access is restricted and encrypted both in transit and at rest.

5. Third Parties

We only share your data with:

  • Google (for authentication and storage)
  • Stripe (for secure payment processing)

We do not sell or rent your data to third parties.

6. Your Rights

You can:

  • Access or correct your data
  • Delete your account and all associated data
  • Contact us anytime to make a request

7. Data Retention

We retain your data only as long as your account is active, or as required for legal or security purposes. Upon account deletion, your data is permanently removed.

8. Cookies & Analytics

We may use cookies for session management or analytics to improve the app experience. You can control cookie preferences through your browser settings.

9. Children’s Privacy

TrackMax is not intended for users under the age of 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this Privacy Policy as the service evolves. Changes will be reflected on this page with an updated date.

11. Contact Us

For questions about this policy or your data, email us at:

📧 support@trackmax.ca